Terms & Refund Policy
Last updated: 10 November 2026
The service
ChatAura is an entertainment tool that creates fun statistics from a WhatsApp chat export you choose to open. The “Aura Score” is a playful calculation based on chat habits and is not advice of any kind. ChatAura is not affiliated with WhatsApp, Meta or Spotify.
Your responsibility
Only analyse chats you are part of. Do not use ChatAura to harass, shame or harm anyone.
Full Report purchase
The Full Aura Report is a one-time digital purchase that unlocks extra statistics and card themes in the browser you paid on. Prices are shown in your local currency (INR in India, USD elsewhere) and include applicable taxes where required.
Refunds & cancellations
Because this is an instantly delivered digital product, purchases are generally non-refundable. However, if the report did not unlock or did not work for you, email us within 7 days with your payment ID and we will either fix it or give you a full refund, credited to the original payment method within 5–7 working days.
Shipping
No physical goods are shipped. Delivery is instant and online.